Efforts to create humanised and increasingly self-responsible working conditions, which were widespread in the 1980s and 1990s, have now largely culminated in holistic industrial production systems (ganzheitliche Produktionssystemen - GPS). These systems use the new possibilities of information technology control and – emanating from the automotive industry – are increasingly regarded as the most advanced method of recording and optimising operational processes. However, the hopes of expanding the creative competences and self-responsibility of employees have only been realised to a limited extent. In many places, GPS seem to increase the pressure to perform rather than the opportunities for participation, and instead of enhancing employees’ tacit knowledge, they are designed to extract and centralise it. The research group is investigating, on the basis of the sociology of knowledge and from a practical perspective, to what extent it is possible to reassert the approach of productive co-determination in GPS.
Specifically, its objectives are:
a) to identify the current significance of GPS for employees’ design options,
b) to assess the changed status of employee knowledge and competences in the context of GPS, and
c) to develop perspectives and applicable instruments for further democratisation.
The fundamental idea is that extended workplace self-reflection always has two sides. Techniques with which work and communication can be controlled in depth could also enable employees to continuously shape their field of work, to help decide on its framework and to coordinate work demands with their lifestyle. The research project is designed to be methodologically explorative and to bring new impulses to the field under investigation. To this end, empirical research (mainly in a), theory-based analysis (especially in b) and the exploration of new practical opportunities (especially in c) are combined.
Theoretically, the junior research group will not only take up discussions on the sociology of work, but also impulses from the sociology of knowledge and the theory of democracy. At the same time, the debate on the “knowledge society”, in which perspectives of communicative self-administration as well as intelligent organisation were already a topic early on, lends itself as a basis. The research field shows the tension between these motifs: producers’ increasingly relevant knowledge of processes can be used in a participatory way, but it can also confront them as knowledge management – which often squanders the chance for employees to voluntarily contribute their incorporated and communicative knowledge. It therefore becomes useful to re-examine the assumption, put forward above all by Boltanski/Chiapello and in governmentality studies, that at its core, flexible capitalism mobilises self-responsibility for profit.
Empirically, GPS offer a good starting point to support the relativisation of a thesis that is widespread in the sociology of work: that retaylorisation and control of work performance metrics now severely restrict the programmatic (partial) autonomy of workers. This needs to be examined in individual companies. In addition, it must be ascertained to what extent and in what proportions GPS have actually taken up the new management concepts of the 1980s and 90s (such as lean production, kaizen/continuous improvement processes, flexible standardisation and semi-autonomous group work). In practical-explorative terms, this finally allows for a new look at the critical thesis that gains in workers’ autonomy merely mean new forms of “governance”. Instead, it is to be expected that centralised control and decentralised decisions, participation and top-down procedures, and the inclusion or non-inclusion of workers’ wishes collide in many cases. The techniques of company self-monitoring, auditing and standardisation offer starting points for recognising such conflicts and potentially even establishing new participatory standards. How much economic and knowledge democratisation this will make possible is the research group’s open question.
Detailed information on the working group, current events etc. can be found on the website of the junior research group: www.gpsmitbestimmung.wordpress.comExternal link